Engineer, Mechanical 2

Overview

Triumph Group designs, engineers, manufactures, repairs, and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, and aircraft systems. We partner with original equipment manufacturers (OEMs) and operators of commercial, regional, business and military aircraft worldwide, to provide products and services that solve their most challenging problems.  The Integrated Systems Operating Company (Op-Co) division of Triumph provides a full range of critical components, systems and subsystems including design, development, integration, maintenance, repair, and overhaul (MRO), and field support as well as production of details and complex assemblies.  This position supports the Systems, Electronics & Controls (SEC) business within the Integrated Systems Op-Co.  

Triumph SEC is a leading independent aerospace fuel system supplier for the commercial aviation, military/defense, helicopter, and business jet markets. Based in West Hartford, CT, SEC employs approximately 500 personnel. The company’s key products and services include electronic engine controls, fuel metering units and main fuel pumps, control software and system integration, actuation and thermal systems for both the OE and aftermarket / spares end markets.
 

The Mechanical Product Support Engineer (PSE) will provide engineering support to various areas of the business focusing primarily on in-service products. The PSE will be a technical expert for assigned product lines and will support and direct engineering activities for those products.
 

This position comes with a considerable amount of 1-on-1 and team interaction, and requires the ability to interface with customers and associates at all levels of the organization. This key opening is an excellent steppingstone for an individual looking to make a growth move in their career. 

Responsibilities

•Coordinate specific aircraft program technical support activities including resolution of technical problems with in-service hydromechanical products.  
•Represent Triumph technically at airline and aircraft OEM as well as MRO customers.  
•Foster good working relationships with customers, suppliers, and internal departments.
•Review and disposition non-conforming material.
•Troubleshoot field return units and conduct root cause investigations. 
•Prepare for and present technical materials internally and to the customer. 
•Coordinate the resolution of in-service product technical problems and execute reliability improvements through concept development, design, and validation with response to customer inquiries for assigned program(s) in a timely manner.
•Coordinate cost estimates and respond to customers’ requests for quotation (design and/or requirements changes, product repair and upgrade, obsolescence, etc.). 
•Generate, review, and monitor project schedules and budgets.  Generate and communicate project performance indices (EV, SPI, CPI, etc.).
•Preparation of component specifications, test plans, and test reports.  Lead and provide oversight of test activities (setup and conduct). 
•Coordinate development of Component Maintenance Manuals, Service Bulletins, Service Letters, and Product Deviations Authorizations.  Maintain field reliability data for assigned products.  
•Prepare and conduct product maintenance and overhaul training.  
•Provide technical support to suppliers, manufacturing, assembly/test, and MRO service center. 
•Actively participate in new program design/development activities.
•Participate in continuous improvement and lean manufacturing events.

Qualifications

A minimum of BSME, or equivalent technical/aerospace degree is required. 
•5 to 10 years of mechanical experience in related field.  Experience in design, development, manufacturing, and assembly, a plus.
•Ability to read and interpret design drawings with a basic understanding of geometric dimensioning and tolerancing.
•Strong hands-on troubleshooting and fault isolation skillset (scientific method), particularly with fluid handling equipment.  Experience diagnosing root causes of failures of mechanical systems, a plus.
•Experience in control system design, a plus.
•Self-motivated, able to work independently with minimal guidance, and as part of a team.
•Ability to multi-task, execute cross-functional activities, and drive project milestones to completion, on time. 
•Must have excellent communication skills with a strong background of technical writing experience.
•Strong MS Office (Word, Excel, PowerPoint, Outlook) skills are required.
•Travel: Ability and willingness to travel occasionally.

Physical Requirements (Lifting, Bending, Stretching, etc.)
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions, i.e. sitting, standing, bending, climbing, kneeling, lifting, pushing, carrying, etc. 

•Ability to walk, stand, and sit for a period of time.
•Must have manual dexterity to operate keyboard and standard office equipment.
•Must be capable of withstanding long periods of viewing data on a computer screen and/or in paper format.
•Must be willing to be hands-on working with aviation fluids and oils.
•Ability to interact with a diversity of people and diverse levels of personnel.

All positions at Triumph Engine Control Systems require access to information or technology that is subject to the International Traffic in Arms Regulations (ITAR) and other US government security regulations. These laws do not permit access rights to non-US Citizens or to other unauthorized individuals. Therefore, presently all applicants must be US Citizens or US Permanent Residents (*green card holders*) and/or otherwise comply with ITAR requirements for access rights to be considered for a position.